1. USE OF THIS SITE
Welcome to Jennys Arabian Beauty.in (“Site” or “Jennys Arabian Beauty”). This Site is owned and operated by Jennys Arabian Beauty MALAYSIA. PVT. LTD (“Jennys Arabian Beauty “), a company incorporated under the provisions of the Companies Act, 2023 with its registered office at 8th Floor, Tower C, Building No. 8, DLF Cyber City, Phase 2, Sector 24, Gurugram, Haryana 122010, India. You may be accessing our Site from a computer and these Terms of Use govern your use of our Site and your conduct, regardless of the means of access.
JAB(“Jennys Arabian Beauty”) Global Store service in this site is owned and operated by JEKKA IMPEX, a company incorporated under Indian Act with its registered office at Room no. 27 7th Floor, 8, Gangnam-daero 53-gil, Seocho-gu, Madurai, Tamilnadu,India. You may be accessing our Site from a computer and these Terms of Use govern your use of our Site and your conduct, regardless of the means of access.
The Site is only to be used for your personal non-commercial use and information. Your use of the services and features of the Site shall be governed by these Terms and Conditions (hereinafter “Terms of Use”) along with the Privacy Policy, Shipping Policy and Cancellation, Cancellation Policy (together “Policies”) as modified and amended from time to time.
By mere accessing or using the Site, you are acknowledging, without limitation or qualification, to be bound by these Terms of Use and the Polices, whether you have read the same or not. ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING. If you do not agree to any of the terms enumerated in the Terms of Use or the Policies, please do not use the Site. You are responsible to ensure that your access to this Site and material available on or through it are legal in each jurisdiction, in or through which you access or view the site or such material.
Jennys Arabian Beauty reserves the right to change the particulars contained in the Terms of Use or the Policies from time to time and at any time, without notice to its users and in its sole discretion. If Jennys Arabian Beauty decides to change the Terms of Use or Policies, Jennys Arabian Beauty will post the new version of the Terms of Use or the Policies on the Site and update the date specified above. Any change or modification to the Terms of Use and the Policies will be effective immediately from the date of such upload of the Terms of Use and Policies on the Site. Your continued use of the Site following the modifications to the Terms of Use and Policies constitutes your acceptance of the modified Terms of Use and Policies whether or not you have read them. For this reason, you should frequently review these Terms of Use, our Guidelines and Rules and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of the Site.
2. PRIVACY PRACTICES
We understand the importance of safeguarding your personal information and we have formulated a Privacy Policy, to ensure that your personal information is sufficiently protected. Apart from these Terms of Use, the Privacy Policy shall also govern your visit and use of the Site. Your continued use of the Site implies that you have read and accepted the Privacy Policy and agree to be bound by its terms and conditions. You consent to the use of personal information by Jennys Arabian Beauty in accordance with the terms of and purposes set forth in the Privacy Policy, the same may be subject to amendment from time to time at the sole discretion of Jennys Arabian Beauty.
3. YOUR ACCOUNT
This Site is directed to be used by adults only. We assume that any minor, if at all, accessing our Site is under the supervision of their guardians. Jennys Arabian Beauty or its associates do not knowingly collect information from minors. You will be responsible for maintaining the confidentiality of your account, password, and restricting access to your computer, and you hereby accept responsibility for all activities that occur under your account and password. You acknowledge that the information you provide, in any manner whatsoever, are not confidential or proprietary and does not infringe any rights of a third party.
If you are accessing, browsing and using the Site on someone else’s behalf; you represent that you have the authority to bind that person to all the terms and conditions herein. In the event that the person refuses to be bound as the principal to the Terms of Use, you agree to accept liability for any harm caused by any wrongful use of the Site resulting from such access or use of the Site.
If you know or have reasons to believe that the security of your account has been breached, you should contact us immediately at the ‘Contact Information’ provided below. If we have found a breach or suspected breach of the security of your account, we may require you to change your password, or suspend your account without any liability to Jennys Arabian Beauty.
We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms of Use are violated or if we decide, in our sole discretion, that it would be in Jennys Arabian Beauty’s best interests to do so. You are solely responsible for all content that you upload, post, email or otherwise transmit via the Site.The information provided to us shall be maintained by us in accordance with our Privacy Policy.
4. PRODUCT & SERVICES INFORMATION
Jennys Arabian Beauty attempts to be as accurate as possible in the description of the product on the Site. However, Jennys Arabian Beauty does not warrant that the product description, colour, information or other content of the Site is accurate, complete, reliable, current or error-free. The Site may contain typographical errors or inaccuracies and may not be complete or current. The product pictures are indicative and may not match the actual product.
Jennys Arabian Beauty reserves the right to correct, change or update information, errors, inaccuracies or omissions at any time (including after an order has been submitted) without prior notice. Please note that such errors, inaccuracies or omissions may also relate to pricing and availability.
5. PRODUCT USE & SERVICES
The products and services available on the Site, and the samples, if any, that Jennys Arabian Beauty may provide you, are for your personal and/or professional use only. The products or services, or samples thereof, which you may receive from us, shall not be sold or resold for any/commercial reasons.
In case any products or beauty services purchased/received/availed cause side effects or doesn’t suit you, please note that Jennys Arabian Beauty is in no manner responsible for any manufacturing side-effects or service provider and manufacturer or service provider of the product or service shall be solely responsible for such side effects and consumer complaints. You should carefully read the individual terms and conditions in relation to the products and beauty services and follow the “how to use” instructions on the product before the use of the same.
6. RECOMMENDATION OF THE PRODUCT & SERVICES
Any recommendation made to you in the Site during the course of your use of the Site is purely for informational purposes and for your convenience and does not amount to an endorsement of the product or services by Jennys Arabian Beautyor any of its associates in any manner.
7. PRICING INFORMATION
Jennys Arabian Beauty strives to provide accurate product and pricing information, however errors may occur.
Jennys Arabian Beauty cannot confirm the price of the product until you make the order. Without limiting the generality of Clause 8 (Cancellations, Refunds and Returns) below, if a product / service is listed at an incorrect price or with incorrect information due to any technical error, Jennys Arabian Beauty shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product/ service, unless the product has already been delivered or the service has already been availed by you. In the event that an item is wrongly priced, Jennys Arabian Beauty may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been delivered and the services are availed, your offer will not be deemed accepted and Jennys Arabian Beauty will have the right to modify the price of the product/ service and contact you for further instructions using the e-mail address or phone number provided by you during the time of registration or placing of order, or cancel the order and notify you of such cancellation. In the event that Jennys Arabian Beauty accepts your order the same shall be debited to your payment method(such as credit/debit card, UPI, netbanking, etc) and duly notified to you by email that the payment has been processed. The payment may be processed prior to Jennys Arabian Beauty’s dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed to the payee account.
PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES PROVIDED OR OFFERED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE AND AT THE SOLE DISCRETION OF Jennys Arabian Beauty. Jennys Arabian Beauty may revise and cease to make available any product/ services/offers at anytime. In the event, Jennys Arabian Beauty is unable to deliver the product to you, you will be notified by an e-mail or phone number and your order will be automatically cancelled due to unavailability of the product or at your instructions due to failure to deliver the product on the expected time of delivery by our delivery partners. Jennys Arabian Beauty shall not be liable to pay for any damages in such an event owing to cancellation of the order.
OUR PRODUCTS ARE NOT AVAILABLE ON COD SERVICES.
8. CANCELLATIONS, REFUNDS AND RETURNS
Please refer to our Cancellation Policy provided on our Site or refer to FAQ on the website https://Jennys Arabian Beauty.in/en/faq
9. MODE OF PAYMENT
Payments for the products available on the Site may be made in the following ways:
· Payments can be made by Credit Cards, Debit Cards, Net Banking, Simpl payment and UPI.
· Credit card, Debit Card and Net Banking & Simpl payment options are instant payment options and recommended to ensure faster processing of your order.
10. SHIPPING AND DELIVERY
After 3 unsuccessful delivery attempts, the order shipment are initiated for RTO(return to origin) back to us, for further information regarding refund/reshipping kindly contact us via email on support@Jennys Arabian Beauty.in
When the order is delivered the delivery partner along with us sends the notification for the same via SMS or mail. If the shipment is not received and marked delivered, please check with neighbour’s, security or any other family member if anyone accepted the delivery on your behalf, if not, kindly contact us immediately via email on support@Jennys Arabian Beauty.in within 24-36 business hours for the concern.
Also, please refer to our Shipping Policy provided on our Site or refer to FAQ on the website https://Jennys Arabian Beauty.in/en/faq
11. USER CONTENT
The information, photo, image, chat communication, text, software, data, music, sound, graphics, messages, videos or other materials transmitted, uploaded, posted, emailed or otherwise made available to us (“User Content”), are entirely your responsibility and we will not be held responsible, in any manner whatsoever, in connection to the User Content. You agree to not encourage or assist or engage others as well as yourself in transmitting, hosting, displaying, uploading, modifying, publishing transmitting, updating or sharing any information that
a. belongs to another person and to which the user does not have any right to;
b. is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
c. harm minors in any way;
d. infringes any patent, trademark, copyright or other proprietary rights;
e. violates any law for the time being in force;
f. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
g. impersonate another person;
h. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
i. threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offense or prevents investigation of any offense or is insulting any other nation.
Jennys Arabian Beauty shall in no way be held responsible for examining or evaluating User Content, nor does it assume any responsibility or liability for the User Content. Jennys Arabian Beauty does not endorse or control the User Content transmitted or posted on the Site by you and therefore, accuracy, integrity or quality of User Content is not guaranteed by Jennys Arabian Beauty. You understand that by using the Site, you may be exposed to User Content that is offensive, indecent or objectionable to you. Under no circumstances will Jennys Arabian Beauty be liable in any way for any User Content, including without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, e-mailed or otherwise made available via the Site. You hereby waive all rights to any claims against Jennys Arabian Beauty for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with User Content.
You hereby acknowledge that Jennys Arabian Beauty has the right (but not the obligation) in its sole discretion to refuse to post or remove any User Content and further reserves the right to change, condense, or delete any User Content. Without limiting the generality of the foregoing or any other provision of these Terms and Conditions, Jennys Arabian Beauty has the right to remove any User Content that violates these Terms and Conditions or is otherwise objectionable and further reserves the right to refuse service and/or terminate accounts without prior notice for any users who violate these Terms and Conditions or infringe the rights of others.
If you wish to delete your User personal information on our Site or in connection with our mobile applications, please contact us by email at support@Jennys Arabian Beauty.in and request you to include the following personal information in your deletion request: first name, last name, user name/screen name (if applicable), email address associated with our Site and/or mobile applications, your reason for deleting the posting, and date(s) of posting(s) you wish to delete (if you have it). We may not be able to process your deletion request if you are unable to provide such information to us. Please allow up to 30 business days to process your deletion request.
12. INTELLECTUAL PROPERTY RIGHTS
The “Jennys Arabian Beauty” name and logo and all related product and service names, design marks and slogans are the trademarks, logos or service marks (hereinafter referred to as “Marks”) of Jennys Arabian Beauty. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any Marks in any manner. Marks displayed on this Site, whether registered or unregistered, of Jennys Arabian Beauty or others, are the intellectual property of their respective owners, and Jennys Arabian Beauty shall not be held liable in any manner whatsoever for any unlawful, unauthorized use of the Marks.
Jennys Arabian Beauty and its suppliers and licensors expressly reserve all the intellectual property rights in all text, programs, products, processes, technology, content, software and other materials, which appear on this Site, including its looks and feel. The compilation (meaning the collection, arrangement and assembly) of the content on the Site is the exclusive property of Jennys Arabian Beauty and are protected by the Indian copyright laws and International treaties. Consequently, the materials on this Site shall not be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed or modified in whole or in part or in any other form whatsoever, except for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying, reproducing, duplicating, republishing, posting, transmitting, distributing or modifying.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips, downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. We also grant you a limited, revocable, non-transferable, and non-exclusive license to create a hyperlink to the home page of the Site for personal, non-commercial use only. The Contents and software on this Site are to be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, re-publication, display, or performance, of the Contents on this Site is strictly prohibited. Unless Jennys Arabian Beauty explicitly provides to the contrary, all Contents are copyrighted, trademarked, trade dressed and/or other intellectual property owned, controlled or licensed by Jennys Arabian Beauty, any of its affiliates or by third parties who have licensed their materials to Jennys Arabian Beauty and are protected by Indian copyright laws and international treaties.
13. LIMITED LICENSE
Jennys Arabian Beauty grants you limited, non-exclusive, non-transferable, non-sublicensable license to access, and make personal and non-commercial use of the Site. All rights not expressly granted to you in these Terms of Use, are reserved and retained by the Site and its affiliates.
Jennys Arabian Beauty reserves the right, at any time, without notice, and at its sole discretion, to terminate your license to use the Site and to block and prevent your future access the Site.
14. REPRESENTATIONS AND WARRANTIES
This Site is provided to you “AS IS”. We make no representations regarding the use of or the result of the use/depiction of the Contents on the Site in terms of their correctness, accuracy, reliability, or otherwise. Jennys Arabian Beauty shall not be liable for any loss suffered in any manner by the user as a result of depending directly or indirectly on the depiction of the Content on this Site.
You acknowledge that this Site is provided only on the basis set out in the Terms of Use. Your uninterrupted access or use of this Site on this basis may be prevented by certain factors outside our reasonable control including, without limitation, the unavailability, inoperability or interruption of the internet or other telecommunications services or as a result of any maintenance or other service work carried out on this Site.
Jennys Arabian Beauty shall have the right, at any time, to change or discontinue any aspect or feature of the Site, including, but not limited to, content, hours of availability and equipment needed for access or use. Further, the Site may discontinue disseminating any portion of information or category of information. Jennys Arabian Beauty does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Site.
Jennys Arabian Beauty through the Site intends to provide its users with general information about beauty and cosmetics topics and products. The Site encourages its users to interact with Jennys Arabian Beauty and its employees by asking questions that enables the user to obtain information of a general nature pertaining to beauty and healthcare topics. The postings on the Site or on social networking sites, including the Site’s Facebook page, Instagram, or any information provided over chat or e-mails exchanged with Jennys Arabian Beauty, its employees or representatives (collectively referred to as “Information”) which are in furtherance of any communication made by the user with Jennys Arabian Beauty INDIA, its employees or representatives is based on the background provided by the user. The Information is not intended to constitute personal medical suggestion or be used for any medical diagnosis or treatment. While Jennys Arabian Beauty takes reasonable care to ensure that the Information is accurate, Jennys Arabian Beauty makes no representation and takes no responsibility for the accuracy, completeness, appropriateness or usefulness of the Information. For any specific medical conditions or issues, users are advised to seek an opinion from a certified medical practitioner. In the event any user relies on the Information provided by Jennys Arabian Beauty or its representatives/ employees, he/she may do so at its own risk. Under no circumstances will Jennys Arabian Beauty, its employees, representatives or affiliates be liable for the Information or the consequences of relying on such Information.
In keeping with Jennys Arabian Beauty’s objective of providing its users with general information about beauty and cosmetics topics and products, Jennys Arabian Beauty INDIA engages experts having knowledge of in their respective fields (“Experts”) to respond to queries posted by users. Any information provided by the Experts, either over the Site, through e-mails, chat rooms or on social networking sites, including the Site’s facebook page, Inatagram (collectively referred to as “Expert’s Opinion”) is based on the Expert’s personal opinion. The Expert’s Opinion is not intended to constitute personal medical suggestion or be used for any medical diagnosis or treatment. Jennys Arabian Beauty makes no representation and takes no responsibility for the accuracy, completeness, appropriateness or usefulness of the Expert’s Opinion. In case any user relies on such Expert’s Opinion, he/she may do so at its own risk. Under no circumstances will the Jennys Arabian Beauty, Company, its employees, representative or affiliates be liable for such Expert’s Opinion or for the consequences of relying on such Expert’s Opinion.
For any general information posted on the Site, users must not infer or assume that such information necessarily applies to them.
15. DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY
THE SITE IS PRESENTED “AS IS.” NEITHER WE NOR OUR HOLDING, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE SITE OR ANY OF THE CONTENT, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE.
YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER WE NOR OUR HOLDING, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE) UNDER ANY CIRCUMSTANCES FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, LOSS, THEFT, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE; (e) VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES; (f) ANY INACCURACIES OR OMISSIONS IN CONTENT; OR (g) EVENTS BEYOND THE REASONABLE CONTROL OF JEKKA IMPEX. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT DEFECTS OR ERRORS WILL BE CORRECTED.
FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE OR YOUR USE THEREOF REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED.
YOU AGREE THAT NO CLAIMS OR ACTION ARISING OUT OF, OR RELATED TO, THE USE OF THE SITE OR THESE TERMS AND CONDITIONS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE. IF YOU HAVE A DISPUTE WITH US OR ARE DISSATISFIED WITH THE SITE, TERMINATION OF YOUR USE OF THE SITE IS YOUR SOLE REMEDY. WE HAVE NO OTHER OBLIGATION, LIABILITY, OR RESPONSIBILITY TO YOU.
This disclaimer constitutes an essential part of this Terms of Use.
16. LINKS AND THIRD PARTY SITES
References on the Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you. This does not in any way constitute or imply Jennys Arabian Beauty endorsement, sponsorship or recommendation of the third party, information, product or service or any association and relationship between Jennys Arabian Beauty and those third parties.
Jennys Arabian Beauty is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk. Jennys Arabian Beauty do not assume any responsibility for examining or evaluating the offerings of the off-websites pages or any other websites linked from the Site. We shall not be responsible for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-website pages and other websites that you visit via the Site.
17. TERMINATION
These Terms of Use are effective unless and until terminated by either you or Jennys Arabian Beauty.
You may terminate the Terms of Use at any time, provided that you discontinue any further use of this Site. Jennys Arabian Beauty may terminate the Terms of Use at any time and may do so without notice, and accordingly deny you access to the Site, such termination will be without any liability to the Site.
Upon any termination of the Terms of Use by either you or Jennys Arabian Beauty , you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the Terms of Use or otherwise. Any such termination of the Terms of Use shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the Terms of Use.
18. INDEMNITY
You agree to defend, indemnify and hold harmless Jennys Arabian Beauty, its employees, directors, officers, agents and their successors and assigns, its holding, subsidiaries, affiliates, partners, or licensors from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Jennys Arabian Beauty or any third party including but not limited to breach of any warranties, shelf lives of product, representations or undertakings or in relation to the non-fulfillment of any of your obligations under the Terms of Use, or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of the Terms of Use.
19. GOVERNING LAW AND JURISDICTION
The Terms of Use and the Policies shall be construed in accordance with the applicable laws of India. For proceedings arising therein the Courts at MADURAI shall have exclusive jurisdiction.
Any dispute or difference either in interpretation or otherwise, of the Terms of Use and other Policies on the Site, between the parties hereto, shall be referred to an independent arbitrator who will be appointed by mutually and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The seat of arbitration shall be held in Madurai.
Without any prejudice to particulars listed in Clause 12 above, Jennys Arabian Beauty shall have the right to seek and obtain any injunctive, provisional or interim relief from any court of competent jurisdiction to protect its trade-mark or other intellectual property rights or confidential information or to preserve the status quo pending arbitration.
20. SITE SECURITY
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation,
a. accessing data not intended for you or logging onto a server or an account which you are not authorized to access;
b. attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
c. attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mail bombing” or “crashing;”
d. sending unsolicited email, including promotions and/or advertising of products or services; or
e. forging any header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability
Jennys Arabian Beauty is entitled to investigate occurrences that may involve such violations and may involve, and co-operate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Jennys Arabian Beauty on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).
21. ENTIRE AGREEMENT
If any part of these Terms of Use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms of Use shall continue to be in effect. Unless otherwise specified herein, these Terms of Use constitutes the entire agreement between you and Jennys Arabian Beauty with respect to the Site/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written.
Jennys Arabian Beauty failure to act with respect to a breach by you or others does not waive its right to act with respect to the breach or subsequent and similar breaches.
22. GENERAL
You acknowledge and hereby agree to these Terms and Conditions and that it constitutes the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications.
We reserve the right, in our sole discretion, to change/ alter/ modify these Terms and Conditions at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site. Your continued use of the Site thereafter constitutes your agreement to all such changed Terms and Conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site.
Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other forms of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole but these Terms and Conditions shall be modified, to the extent possible, by the adjudicating entity to most fully reflect the original intent of the parties as reflected in the original provision. The headings in the Terms and Conditions are for convenience only and shall not be used in its interpretation.
If you have any questions regarding these Terms and Conditions, please email us at support@Jennys Arabian Beauty.in
23. REVIEWS
Jennys Arabian Beauty highly welcomes customer reviews on products concerning they are all genuine reviews.
We accept/reject the reviews under the following agenda:
- When the reviews are genuine, they are accepted
- When the reviews have genuine pictures, they are accepted
- When the reviews are duplicated, they are rejected
- When the reviews are too short, less than 10 characters, they are rejected.
- When the reviews have repeated meaningless characters, they are rejected.
- When the reviews have images downloaded from the Internet, they are rejected.
24. Community
- Community contents can be accessed without logging in to the App.
- Product Tags for posting photos or text posts are not mandatory.
- Points will not be given for all posts made in the community. However, only the product-tagged photos & posts will be given points.
- To upload a text post, a photo, or writing comments, you must sign-up on the App and have a nickname.
25. (Jennys Arabian Beauty Global Store)
- Payment method is prepaid only
- When you move from the shopping cart to check out, Please check out JAB products Only. When a customer orders JABproduct, it is regarded as agreeing to the submission of KYC Documents and a request to submit KYC Documents is sent immediately.
- When a customer submits KYC Documents and it is confirmed, Jennys Arabian Beauty immediately places an order with an overseas brand, and the product immediately starts the international shipping process. Therefore, once the KYC Documents have been submitted, the order cannot be canceled or refunded.
- After 3 unsuccessful delivery attempts, the order shipment are initiated for RTO(return to origin) back to us, for further information regarding refund/reshipping kindly contact us via email on support@Jennys Arabian Beauty.in
- When the order is delivered the delivery partner along with us send the notification for the same via SMS or mail. If the shipment is not received and marked delivered, please check with neighbour’s, security or any other family member if anyone accepted the delivery on your behalf, if not, kindly contact us via email on support@Jennys Arabian Beauty.in within 24-36 business hours for the concern.
- Cancellation is possible only for an unpaid order. If payment is processed and the order is completed, it is not possible to cancel the order because packing has already started in Malaysia.
Thank you for visiting our Jenny’s Arabian Beauty, website. We are delighted to have you as our esteemed customers and we are totally committed to protecting your privacy.
28. CONTACT INFORMATION:
Customer Service Desk
E-mail id: support@Jennys Arabian Beauty.in
Contact Days: Monday to saturday (9:00 a.m. to 6:00 p.m.)
PRIVACY POLICY
INTRODUCTION
The domain name Jenny’s Arabian Beauty (“Site”) is owned and operated by JEKKA IMPEX PVT. LTD (“Jenny’s Arabian Beauty” or “We” or “Us”). We value the trust you have in us. Therefore, we insist upon the highest standards for secure transactions and customer information privacy.
JAB(“JENNY’S ARABIAN BEAUTY”) service in this site is owned and operated by JEKKA IMPEX, a company incorporated under INDIAN Act with its registered office at Madurai Tamilnadu India. You may be accessing our Site from a computer and these Terms of Use govern your use of our Site and your conduct, regardless of the means of access.
This Privacy Policy (“Policy”) describes the type of personal information we collect from our User, purpose for collecting such information, how we use it, with whom we share it and the choices available to our customers regarding our use of the information. We will not disclose the personal information and sensitive information (meanings ascribed in clause 2 below) shared by the user other than in compliance with this Policy. If you do not consent to any of the terms enumerated in this Policy, do not proceed to use the Site.
Jenny’s Arabian Beauty holds the right to edit the policy at any time without notice. Your continued use of the Site following such changes to the Policy constitutes your acceptance of the changed Policy and to be bound by such changes. If you do not continue to use the Site following change in the policy but take no action with respect to your personal information and sensitive information with us, our use of your personal information and sensitive information shall remain subject to the Policy in effect prior to the change. You are responsible for periodically reviewing this Policy in order to be aware of any changes thereto.
2. WHAT WE COLLECT
We may collect personal identifiable information from you when you save or otherwise provide us when you set up a free account with the Site OR when you communicate with us via phone, email, chat, etc OR when you fill an entry to participate in any contest, promotion or survey, etc. OR use the service of Gift Card on the Site OR when you participate at one of our events, etc. As a result of these actions you might supply us with personal information, such as your name, e-mail and postal addresses, phone number(s), names of people to whom purchases have been shipped including address and telephone numbers, IP addresses, product interest information and in certain circumstances, your opinions and individual preferences, etc (collectively “Personal Information”). When you visit this Site, our social media platforms, or our social networking or mobile applications, may also collect certain information about your device or usage by automated means or by using technologies such as cookies, web server logs and web beacons.
You may also provide us with information like physical health condition; medical history, gender, etc. (collectively “Sensitive Information”) for availing the services at our Site.
We may also maintain a record of your product interests and acquire information about you from our present and/or future affiliates, product orders and reviews history.
This Site is directed to be used by adults only who are above the age of 18 years. If you are not an adult, while you may go through at our Site, but you should not make a purchase, register, or submit personal information to us. We or our associates / affiliates do not knowingly collect information from minors.Minors should not be using the Site with any personal information. In an event of default by the minor, the parent or the guardian will be liable to compensate for whatsoever damages arising out of such wrongful use by the minor.
3. WHAT IS THE PURPOSES FOR WHICH THE PERSONAL AND SENSITIVE INFORMATION IS COLLECTED
Jenny’s Arabian Beauty may use your Personal Information collected:
send you or your friends, relatives or associates, products that you have ordered;
process gift card transaction;
help us learn more about your shopping preferences; or
conduct marketing and performance research to assist us in measuring our customer services, benchmarking our performance and to help us improve your shopping experiences and product offerings.
to send communication related to order updates and offers through e-mail, SMS and social media channels.This option will be auto renewed after 180 days and if you wish to unsubscribe from receiving offer updates, you can do so.
4. WITH WHOM WE SHARE THE PERSONAL AND SENSITIVE INFORMATION
Only the persons authorized by us shall have access to your Personal Information and Sensitive Information. We may share your Personal and Sensitive information only to those mentioned below and they are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy:
Our affiliates;
Service providers who perform services on our behalf based on our instructions which inter alia include beauty partners providing beauty products to the customers. However, these service providers will not be authorized to use or disclose such information except as necessary to perform services on our behalf or comply with legal requirements;
Other third parties with your consent (e.g. Facebook applications may share information collected through those apps with your Facebook friends or other Facebook users).
We do not rent or sell your Personal and Sensitive Information to any third party. However, should we plan to merge/sell all or substantially all of our business to another business entity or similar other transaction or be required by that business entity, we may transfer or disclose your Personal Information and Sensitive Information to that business entity who may collect, use or disclose such information for the purposes of evaluating the proposed transaction or for operating and managing the affairs of the acquired business or for other purposes identified in this Policy.
Notwithstanding anything contained in this Privacy Policy, we reserve the right to disclose any Personal Information or Sensitive Information that may be required to be disclosed mandatorily under applicable law or where the disclosure is necessary to comply with any legal obligation or to law enforcement authorities or other government officials, without prior notice or consent of the site / App user.
5. COOKIES
We may track your preferences and activities on the Site. “Cookies” are small data files transferred to your computer’s hard-drive by a website. They keep a record of your activities on the Site making your subsequent visits to the site more efficient. Cookies may store a variety of information, including, the number of times that you access a site, registration information and the number of times that you view a particular page or other items on the site. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies.
By continuing the use of the Site, you are agreeing to our use of cookies. If you do not agree to our use of cookie, you can block them in your browser setting, but you may lose some functionality on the Site.
6. HOW WE RETAIN OF SENSITIVE PERSONAL DATA OR INFORMATION
We will retain your Personal and Sensitive Information only as long as it is reasonably required or otherwise permitted or required by applicable law or regulatory requirements. We may also retain your Personal and Sensitive Information so long as it is necessary to fulfill the purposes for which it was collected (including for purposes of meeting any legal, administrative, accounting, or other reporting requirements). Your Personal and Sensitive Information is safeguarded against inappropriate access and disclosure, as per this Privacy Policy.
We also maintain appropriate and adequate administrative, technical and physical safeguards designed to protect your Personal and Sensitive Information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
7. WITHDRAWAL OF CONSENT
If you have consented to the collection, use and/or disclosure of your Personal and Sensitive Information as identified in this Policy, you may withdraw the same at any time by communicating to us at the given below under Clause 9.
8. SECURITY
We endeavor to keep your Personal and Sensitive information secure, up-to-date, accurate in the best possible manner as it may be necessary for the purpose for which it was collected. We value the importance you attach to your Personal and Sensitive Information given to us and therefore we have (i) taken all reasonable measures and precautions to keep such information safe and secure and to prevent any unauthorized access to or misuse of the same; and (ii) enable you to review and edit the same.
However, we shall not be liable to any user for any loss, damage (whether direct, indirect, consequential or incidental) or harm caused to the user due to the unauthorized access or misuse of the Personal or Sensitive Information by any third party.
9. Request for data deletion
You can delete your account from the website. (My Account -> Contact detail -> Delete account)
We are also accepting live chat or email request to delete your account and data.
10. “As you access and use our services, we collect certain information from you, including but not limited to, phone number, email address, device make-details, and IP address. By accessing and using our services, you expressly consent to the sharing and disclosure of your information so collected, with our third-party service providers, business partners, and agents. For example, your information may be shared with third-party services like GetSimpl to ensure fraud prevention and PayLater check out experience. Please refer to the third-party privacy policy for more details.”
Shipping Policy
How does the delivery process work?
Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
Our delivery partners then bring the package to you at the earliest possible. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
How are items packaged?
We package our products in outer boxes, which are then covered in a Tamper proof plastic layer. Each individual product is packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap.
We pride ourselves on the quality of our packaging. Till date, we have received minimal complaints about damaged products due to our packaging.
